delivery & returns
- standard international shipping with no tracking: standard shipping with NO TRACKING is available to all countries worldwide, except australia, with a flat fee of $10. A proof of the package will be sent to the email provided. this will take 3-4+ weeks to be delivered as a regular mail to your mailbox via your domestic postal service, i.e. USPS & Royal Mail.
all orders are subject to customs and duty charges, payable by the recipient of the order.
please allow up 6 to 8 weeks for your order to be shipped as each piece is made-to-order. - standard international shipping with tracking: standard shipping with tracking is only available to all countries listed below at the moment, with a flat fee of $15 which would take 2-3+ weeks, depending on your location. packages can be tracked via your domestic postal services.
at the moment due to strict custom restrictions, standard international shipping is only shipping to the following countries:
Anguilla
Dominica
Italy
Antigua
Denmark
Jamaica
Argentina
Ecuador
Martinique
Aruba
El Salvador
Mexico
Bahamas
Northern Ireland
Monsterrat
Barbados
France
Netherlands
Belize
French Guiana
Nicaragua
Bermuda
(Cayenne)
Norway
Bolivia
Germany
Panama
Bonaire
Great Britian
Peru
Brazil
Greece
St Kitts
British Virgin /Road
Grenada
St. Lucia
Town
Guadeloupe
St Marteen
Chile
Guyana
St Vincent
Colombia
Honduras
Suriname
Cuba
Hong Kong
USA
Curacao
India
Uruguay
all orders are subject to customs and duty charges, payable by the recipient of the order.
please allow up 6 to 8 weeks for your order to be shipped as each piece is made-to-order. - express international shipping via DHL/FedEx: express shipping with tracking via DHL or FedEx is available worldwide except australia with a fee of $50 which would take 2-7 days to arrive.
express shipping is available for orders addressed to australia at a different cost of $60 it can be requested via direct message on instagram or through email.
all orders are subject to customs and duty charges, payable by the recipient of the order.
please allow up 6 to 8 weeks for your order to be shipped as each piece is made-to-order. - domestic orders: for orders in trinidad & tobago, TTPOST is available for 35 TTD or 5 USD.
please allow up 6 to 8 weeks for your order to be shipped as each piece is made-to-order.
- returns & exchanges: returns and exchanges are not accepted.
all pieces are made to order and therefore cannot be canceled, returned and or exchanged. offkuts does not overproduce and therefore does not have a surplus of stock to offer exchanges.
orders cannot be canceled or changed once placed so please ensure all details are correct before proceeding with the order.
in the event of receiving a defective item, kindly reach out to us within 48 hours of receiving the item. please take photos of the item and it’s packaging.